Many corporations today, big or small, face the decision to be ethical in their key decision making along with the general day to day operations of the business. In this article I will discuss the concept that making ethical decisions about products and services offered to the customer will be more beneficial to the corporation over time than taking the unethical approach. First, we must look at today market, what do consumers look for when looking to purchase a product or service from a company. he path toward customer retention begins with a higher level of customer service. In this new age of consumer empowerment, doing what you say you’ll do inspires confidence. So keep your promises. And, of course, make sure gold.raiditem your products and services live up to the benefits you tout. Then take one giant leap forward(Hudson, 2013) Company in today market cannot afford to lose very many customers for any reason but especially because so much social media is at the fingertips of nearly every consumer in today market. It is now easier than ever to share with the world how a company has failed at providing superior service or products from the beginning. (Hudson, 2013) aintaining customer service levels at national standards is a critical component of success(Lewis, 2010) Every customer matters to the success of a business.
If a company decides that they can take shortcuts and offer less customer service and somewhat downgrade the product quality, then that business runs the risk of failure. In today market customers want superior products and services to ensure they keep coming back. If a company does not meet the needs or satisfy the consumer then he or she most likely has a long list of other businesses Buy ArcheAge Gold where their needs will be valued more. Success for a business should not always be based on net income but on product offering and superior customer service. Let face it, if you are unhappy with the products and or services that a company produces the first thing you would do is jump on Google to search for a similar product or service offering. Finally, we leave you with the furniture stylings of the Santana Series by Woodstock! This series is the only one that isn’t comprised of office chairs, but that doesn’t make it any less popular.
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